Warranty registration

Services and support

Warranty registration

* Required fields

About you First name *
Last name *

Sex (Optional)

Male

Female

Address *
City *
Country *
Specify which country *
Province / State *
ZIP / Postal code *
Telephone * --
E-mail *

About your hearth product Model Name

Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). For pellets appliances, the label is under the lid of the hopper. The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label.

Date purchased *

About your Dealer Dealer name *
City *
Country *
Specify which country *
Province / State *

Were you satisfied with your dealer? ^*
Yes
No

If no, why not?

What motivated your purchase? ^*

Replacement of an old unit

The desire to create a warm and cosy ambiance

The desire to reduce heating costs

The desire to increase the heat capacity of an existing heating system

The desire to have a secondary heat source

Other reasons

Where did you install your hearth product? ^*

In a primary residence, in the basement

In a primary residence, at the ground floor level

In a secondary residence, in the basement

In a secondary residence, at the ground floor level

In a garage

In a hunting/fishing camp

In a commercial building

Other location

Estimate the importance of the following characteristics when you chose your hearth product? (1 if the category is not important or 10 if it has a major importance in your decision of purchase) ^*

Are you satisfied so far about your hearth product? ^*

Comments Please note that this space is only used for the purpose of warranty registration. For any technical question concerning your device, do not hesitate to communicate with the technical service by phone at 418-878-3040 or by e-mail at tech@sbi-international.com

Customer reviews It is possible for you to write a review that can be read by other consumers on web page of the product you have purchased. The following information will appear: you first name, your city, your country, your satisfaction level, and the date of your review. Before your write your review, we invite you to read our review guidelines.

Pictures (Optional)
Photo 1
Photo 2
Photo 3

Do you wish to receive information about special promotions or
others hearth products?
Yes
No

What is your family income? (Optional)

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To activate your Limited Lifetime Warranty, please complete the following form.

Details of your Limited Lifetime Warranty are included in your Owner's Manual.

18-24	25-34	35-44
45-54	55-64	65 or more

Less than 19,999$	20,000$ - 29,999$	30,000$ - 39,999$
40,000$ - 59,999$	60,000$ - 79,999$	80,000$ - 99,999$
100,000$ and more

PSG

Services and support