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* Required fields
About you
First name *
Last name *
Address *
City *
Country *
Canada
USA
Other
Province / State *
Alabama
Alaska
Arizona
Arkansas
California
North Carolina
South Carolina
Colorado
Connecticut
North Dakota
South Dakota
Delaware
Florida
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Hawaii
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Maine
Maryland
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Utah
Vermont
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Washington
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ZIP / Postal code *
Telephone *
E-mail *
About your hearth product
Model Name
11.25KW electric unit Mini-Caddy
Baron 2000SP
Caddy - E.P.A. wood-oil combination furnace
Caddy - E.P.A. wood or wood-electric combination furnace
Conversion kit 2000
DV12 Longvie wall mounted heater 10,000 BTU - natural gas or propane
DV20 Longvie wall mounted heater 18,000 BTU - natural gas or propane
Electric unit 15, 18, 20, 25 and 30 kw
Falcon
Mini-Caddy - wood or wood-electric combination furnace
Oil pumping unit (00-002-501)
Oil tank (36.4 l/ 8 gal) (00-001-507)
Oil unit for psg 2000-3000 and 4000
Phenix
PSG 2000 wood or wood-electric combination furnace
PSG 2000 wood-oil combination furnace
PSG 3000 wood furnace and combined
PSG 3000 wood or wood-electric combination furnace
PSG 3000 wood-oil combination furnace
PSG 4000 wood furnace and combined
PSG 4000 wood furnace and combined
PSG 4000 wood furnace and combined
PSG 4000 wood or wood-electric combination furnace
PSG 4000 wood-oil combination furnace
PSG 4500 wood furnace and combined
PSG 4500 wood or wood-electric combination furnace
PSG 4500 wood-oil combination furnace
PSG 5000 wood or wood-electric combination furnace
PSG 6000 oil furnace
PSG 6000DV direct vent oil furnace
PSG 6500 oil heater
PSG An-30 Add-on wood furnace
PSG Caddy E.P.A. wood Add-on
PSG Caddy E.P.A. wood furnace and combined
ROUND HOT AIR PLENUM KIT WITH 5
Sahara
Vestibule for oil burner
Model #
00-202-501
00-236-999
00-300-501
DG05480/DG05481
DG05482/DG05483
PA01000
PA02000/3000/4000
PA07100
PA07200
PA07300
PA07400
PA08000
PF00030
PF01000
PF01100
PF01200
PF01300
PF01500
PF02000
PF02200
PF03000
PF03100
PF03200
PF04000
PF04012
PF04013
PF04100
PF04200
PF04500
PF04550
PF04575
PF05000
PF06000
PF06100
PF06500
PH00007 / PH00008
PH00023
Serial # *
The serial number is normally located on the certification label attached to the back of the unit (or on the side for certain models). The certification label has a silver color. The serial number is composed of several digits and is located at the top center of the certification label. The model number is normally composed of letters and digits and is often located close to the serial number. The model number generally begins with the letters PF, PH, or DG.
Date purchased *
About your Dealer
Dealer name *
City *
Country *
Canada
USA
Other
Province / State *
Alabama
Alaska
Arizona
Arkansas
California
North Carolina
South Carolina
Colorado
Connecticut
North Dakota
South Dakota
Delaware
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New York
New Mexico
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
Tennessee
Texas
Utah
Vermont
Virginia
West Virginia
Washington
Wisconsin
Wyoming
Were you satisfied with your dealer?
Yes
No
If no, why not?
What motivated your purchase?
Replacement of an old unit
The desire to create a warm and cosy ambiance
The desire to reduce heating costs
The construction of a new house
The desire to increase the capacity of an existing heating system
The desire to have a secondary heat source
Other reasons
Where did you install your hearth product?
In a primary residence, in the basement
In a primary residence, at the ground floor level
In a secondary residence, in the basement
In a secondary residence, at the ground floor level
In a garage
In a hunting/fishing camp
In a commercial building
Other location
How else do you heat your home?
Central heating system running on natural gas
Central heating system running on propane
Central heating system running on fuel oil
Central heating system running on pellet fuel
Central heating systeme running on wood
Central heating system running on coal
Central heating system running on electricity
Space heating system running on natural gas
Space heating system running on propane
Space heating system running on fuel oil
Space heating system running on pellet fuel
Space heating systeme running on wood
Space heating system running on coal
Other
Where did you hear about our hearth product?
A friend or family member who already has a hearth product
In a newspaper
On television
On the radio
In a magazine
In a flyer
At the store where you bought your unit
On the Internet
Other
What was important to you when choosing your hearth product?
Not applicable
Not important
Somewhat important
Very important
Price
Brand name
Quality
Heat output
Ability to customize the look
Efficiency
Warranty
Local Service
Are you satisfied so far about your hearth product?
Too soon to tell
Very unsatisfied
Unsatisfied
Satisfied
Very satisfied
Comments
Do you wish to receive information about special promotions or
others hearth product?
Yes
No
To activate your Limited Lifetime Warranty, please complete the following form.
Details of your Limited Lifetime Warranty are included in your Owner's Manual.